Privacy Policy

This Privacy Policy explains how Code8 processes personal data and other information through its website and products, including what information we collect and how we use it.

Information We Collect

This Privacy Policy provides a detailed description of the various ways in which we gather information, including through direct collection, automatic collection via the Website, and from third-party sources.

Through our Website:

In order to assist you with your inquiries and furnish you with pertinent information, we require certain details such as your name, official email address, company name, job title, phone number, and country of residence when you reach out to us through the Website.

Furthermore, if you wish to access or download specific resources, including case studies, whitepapers, and product demonstrations, we will request your name, official email address, company name, job title, and phone number. This will enable us to furnish you with the content you requested, as well as provide you with information regarding our products and services that may be of interest to you or your organization.

We also gather any data that you submit on our Website in connection with support queries, which includes contact information and the substance of any communications with us.

Through the use of our Products:

We gather information whenever you sign up for our newsletter or provide your details for our Support or Demo Services, which we utilize to furnish you with the intended Product.

Moreover, when you buy, use, or obtain support for a Product, we will request your name, official email address, and company name, so that we can provide you with the content you have requested and enhance your overall experience.

In addition, when you utilize our support services in conjunction with a Product, we compile any data that you provide to us throughout the support process, including your contact information and particulars regarding your query.

Automatically Collected Information

We automatically collect the following types of information when you use our Website;

pages and files accessed; 

time of access; 

browser version; 

operating system; 

device ID; 

previously visited pages (if you access our Website via a link); 

IP address; 

application information; 

session ID; and 

cookies, as explained in more detail in the next section.

You have the option of interacting with the Website or our Products via social media services or other third-party platforms, such as LinkedIn, using third-party social media plug-ins, integrations, and applications. If you choose to engage with our content on or through social media services or other third-party platforms, plug-ins, integrations, or applications, you may allow us to access certain information in your profile, as well as details about your engagement with our content.

For a detailed account of how social media services and other third-party platforms, plug-ins, integrations, or applications handle your information, kindly refer to their respective privacy policies and terms of use, which may offer you the option to modify your privacy settings.

Cookies

Our website employs cookies or other comparable technologies like web beacons to collect specific information from your browser. Cookies are small text files that are stored on your device via your browser. We use both session-based cookies, which expire when you close your browser or turn off your device, and persistent cookies, which persist on your device until you delete them.

Cookies help us in gathering analytics data, remembering your language settings, and performing other helpful functions that simplify your user experience. Upon your initial visit to our website, you can either agree to all cookies or adjust your cookie settings. Additionally, you can modify your cookie settings at any time.

Apart from our own cookies, third-party cookies may also be employed on our website for purposes such as advertising, retargeting, analytics, and tracking. Please refer to the “More About Analytics and Advertising” and “Your Choices and Rights” sections for more information about third-party cookies.

How We Use Your Information

We use your information: 

  • to improve our Website;
  • to monitor interactions with our marketing emails; 
  • to conduct surveys; 
  • to protect our interests or the interests of third parties; 
  • to maintain and enhance the security of our Website; 
  • to enhance our Products;  
  • to provide the Products you requested; 
  • to prevent abuse of our Website; 
  • to comply with our legal obligations; 
  • to communicate with you; 
  • to perform or enforce our agreements; 
  • to conduct hiring; 
  • to perform load distribution and optimization of our Website; 
  • to provide customer support in connection with our Products; 
  • for any other purpose with your consent.

Third-Party Sharing

Our policy on sharing information with third parties is as follows:

  • We may share information with our affiliates, contractors, service providers, and other third parties who support our website in connection with your use of our services or business relationship with us.
  • We may share information for the purpose you provided it, for any other disclosed purpose, or with your consent.
  • We may disclose your information to comply with laws, court orders, or legal processes, including government or regulatory requests.
  • We may disclose information in the event of a sale, merger, divestiture, restructuring, reorganization, dissolution, or transfer of some or all of our assets to a buyer or successor.
  • We may share information if we believe it is necessary to protect our rights, property, or interests, as well as those of our investors or others.

Our processing activities are based on your consent, our contract with you, compliance with legal obligations, and our legitimate interests that do not override your interests or fundamental rights and freedoms.

Third-Party Platform and Social Media:

This Privacy Policy pertains solely to Code8.ai and is not applicable to any third-party platforms, products, websites, or applications. While our website may contain links to other platforms, products, websites, and applications that we believe may be of interest to you, Code8.ai is not responsible for the privacy practices of any platforms, applications, or websites that we do not control. We encourage you to review the privacy policies of any website, application, or platform you use outside of our Website before providing any information to or through it.

Please note that we use social media plug-ins on our website that connects you to the social media platform you selected when you click on them.

Currently, Code8.ai uses plug-ins for the following social media platforms:

LinkedIn: Provided by LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. 

An overview of LinkedIn plugins is available here: https://developer.linkedin.com/plugins.

LinkedIn’s privacy policy is available here: https://www.linkedin.com/legal/privacy-policy.

Security

We take measures such as administrative, physical, and technical steps that are commercially reasonable to safeguard your information from unauthorized access. Nevertheless, we cannot ensure complete protection of your information as the internet transmission of data is not entirely secure. Additionally, you are responsible for ensuring the security of your information by not sharing your account security details such as your password or username with anyone.

If you have concerns about the security of your interaction with us, please inform us as soon as possible using the contact information provided in the “Contact Us” section.

Retention of Data

We keep your information for only as long as we need to meet our legal or contractual obligations or other legitimate reasons for which we obtained it, such as preventing fraud or security incidents. Once the required retention period has ended, we take necessary actions to erase, combine, or anonymize the information permanently.

We rely on client feedback and data to enhance our offerings and provide better service to our clients. This may include tailoring our products to align with our business goals, as well as using the information for marketing and market research purposes, such as internal geographic analysis, to optimize and personalize our services, and to keep you informed about other relevant products and services offered by our organization. Rest assured that we will not sell, distribute, or lease your personal information to any third party. If you notice any inaccurate or incomplete information in your records, please contact us using the address provided below, and we will promptly address any errors.

Changes to This Privacy Policy

We recommend that you check this Privacy Policy from time to time to stay up-to-date on our privacy practices. In case we make any significant changes to our privacy practices, we will inform you beforehand, as required by applicable laws, before the changes take effect.

Contact Us

For any inquiries, comments, or requests concerning this Privacy Policy or our privacy practices, or if you would like to exercise your individual rights, please do not hesitate to contact us at the following email address: contact@code8.ai.